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Key Features

Certified & Industry Experts Trainers

Flexible Timings

Flexible Payments

Multiple Training Delivery Models

24/7 Support

Job Placement Assistance

ServiceNow Admin Training Overview

ServiceNow Admin Training is done for offering an all-inclusive training for clearing ServiceNow System Administrator Certification. The training course by KBS institute offers adequate exposure to work in ServiceNow environment in the post of administrator. The components of this training offer hands-on know-how for proper implementation of new workflows and clues to get adoptability to changed new settings.

KBS conducted ServiceNow Admin Training is suitable for students and mid-level service professionals who has planned to explore their career in Service now environment. This training is available in both classroom modes as well as in online mode.

ServiceNow Admin Course Highlights:

There are some specific highlights of the course ServiceNow Admin Training that professionals and students have found till date attractive and worth counting while considering their involvement in the training process: Some of the primary highlights are mentioned here for a quick view of the prospective participants.

  • 25 hours of Virtual-learning sessions, These Virtual-sessions are designed to meet international level of training in ServiceNow System.
  • All classes are arranged on most interactive virtual training platform as well as by classroom training arrangement,
  • The entire training is offered by best Industry aware experts who are not only knowledgeable about ServiceNow System training course; they have extensive knowledge on this IT certification.
  • 7 very vital Lab exercises
  • The lab Exercises are further complemented by 10 Demo exercises
  • Additional study material in the form of e-Books, which is made by composing the latest industry updates and global trend in mind,
  • Get a globally acknowledged Certificate on successful completion of the ServiceNow Training.

Training in Locations: Hyderabad, Bangalore, Pune, Florida, Virginia, New Jersey, Dallas, Texas, New York, Connecticut, Ontario

ALL over India, USA, UK, Dubai, Canada, Australia, UAE

Category

:Technical/Functional

Duration

: 30 Days

Timing

: Week Days: 1 - 2 hrs per day (OR) Weekends: 2 - 3 hrs per day

Method

: Online / Classroom Training Study

Material

: Soft copy

System Access

: 30 Days

Job Assurance

: 100% Placement Assistance

Extras

: ServiceNow Administration Interview Questions & Answers will be covered along with course

ServiceNow Admin Training Course Content

  • What is ServiceNow
  • Why and who can use ServiceNow
  • Why and who can use ServiceNow
  • Concept of cloud computing in ServiceNow
  • Introduction to ITIL
  • foundation Navigation and users
  • Helpful portals, releases
Overview
Incident management process
Continual service improvement to incident management
Overview
Change management process (Raising, planning and Authorize)
Change management workflow and change task
Continual service improvement to change management
Overview
Problem management process (identify, Investigate, Resolve)
Problem management workflow and problem task types
Continual Service improvement to problem management
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ServiceNow Admin Training Description

The entire ServiceNow Admin Training is divided in different modules for the best help of training recipients. The entire training in KBS is divided into different modules.

  • Module 1: Recipients will start with ServiceNow platform user interface (ui) and configuration basics, comprising mobile interfaces, key screen elements, as well as plugins and branding. Next part of training is about working with lists, forms, and filters.
  • Module 2: Recipients will learn to add users, groups, and roles.
  • Module 3: Recipients will learn to manage data with tables, importing sets, and the CMDB.
  • Module 4: Recipients will work with 5-key elements of the service automation platform and will work furthermore on:
  • Populate Knowledge Bases
  • Adding matters to the service catalog
  • Adjust and trial workflows and approvals
  • Make service level agreements (SLAs)
  • Generate and run reports.
  • Module 5: attendees will execute Core Application Administration:
    • Work with Policies and Relations
    • Generate and test Business rules and clients scripts
    • Configure and regulate application security
    • Generate alerts and notifications

    • Module 6: Recipients will learn about numerous on-going Maintenance topics incorporating working with Update Sets, viewing Upgrade History and Status, learn about performance and troubleshooting, and then use the Social IT capabilities of a ServiceNow instance.

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    ServiceNow Admin Course Objectives

    Main objective during ServiceNow Admin Training is learning system administration functions. Recipients will learn primary configuration tasks, clues to work with UI policies, Data policies, Business rules, the Mobile Platform and activate Plugins.

    Trainees will work with 2-key Process: Applications, the Knowledge Base and the service catalog then create Workflow activities and approvals.

    • Recipients will learn to move on to configure Alerts and Notifications,
    • View Upgrading History and Status,
    • Ability to control System Access and Data Security,
    • Create Baseline Performance Metrics.
    • Finally, trainees will run Reports, configure SLAs,
    • Perform Instance Branding and Customization.

    Throughout the course, social IT elements will be integrated to demonstrate best practices and communicate with other students and training department personnel. Include this training with 2018 Admin Updates.

    ServiceNow Admin Training Advantages

    Advantages of ServiceNow Admin Course

    • There are some definite advantages of ServiceNow Admin Training. The major benefits are suggested here.
    • Detention class work in update sets to comprehend their drive and effort,
    • Ability to define Reference Qualifiers that direct the right data to the right users at right time,
    • Ability to learn how access to data is controlled within the framework of ServiceNow Contextual Security
    • Learning new clues for setting workflows that use a variability of activities to comprehend how records are produced from workflows
    • Organize service catalog elements, using user criteria, cart controls, and variables,
    • Generate a Record Producer,
    • Describe and use a database view as a report source, study performance Best Practices, and trying security controls that put on to reporting,
    • Ability to introduce a Web Services SOAP integration and learn about the probable data paths into ServiceNow
    • Ability to set system controls that regulate and control the right data to the right users at the right time.

    ServiceNow Admin Training FAQ

    Advances Course like ServiceNow Admin Training duration largely depends on trainee requirements, it is always recommended to consult one of our advisors for specific course duration.
    All students of KBS Training are allowed to enjoy a hands-on training in all aspects of ServiceNow Admin Training in the course fee.
    In case of terminations, students will get refund the course fee after deduction of the administration charges.
    Every student is given an exclusive recording of every class, after the session is over at daily basis. This is the most amicable way, a student can always bridge the gap what he has missed by not attending the class.
    The ServiceNow Admin Training by KBS Training will not only increase your CV potential, but will offer you a global exposure with enormous growth potential.

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