Introduction
Microsoft Dynamics 365 supports apps for iOS, Android, and Windows Phone. Since the form can be used offline, users can work without connecting to the data, and the data is automatically synchronized when the connection is restored. Microsoft Dynamics 365 provides an integrated solution that allows organizations to track potential customers from the cloud using enterprise-class mobile applications, automate field services, increase revenue, and improve customer service. Operations.
Overview of Microsoft Dynamics 365:
Enterprise system applications are designed to be deployed as software packages or individually as the business grows and work together as part of a more extensive software solution. Integration with Outlook, Lync, SharePoint, OneNote, Word, and other Microsoft applications to minimize duplicate entries and save time.
Shared users can chat with Yammer and quickly add colleagues to projects and meetings. Custom price per month. Support is provided through online forums, email, and phone.
[Reated Posts: Microsoft Dynamics 365 Tutorial]
Seven new features in Microsoft Dynamics 365
Microsoft has released the new Microsoft Dynamics 365, which integrates CRM and ERP services. A unique combination of extensions based on the capabilities of Microsoft Dynamics 365 CRM. In addition to the security, features, and pricing Microsoft customers are facing, Microsoft Dynamics 365 delivers superior CRM performance. Mentioned only the seven most successful new products from Microsoft Dynamics 365, but, of course, there are many more.
1. Application module
One of the most important new features in Microsoft Dynamics 365 is the use of application modules. Applications can be used with Microsoft Dynamics CRM, but the Microsoft Dynamics 365 application module greatly expands these capabilities. Users can use Microsoft Dynamics 365 application modules to create collections of applications or business processes that can be used indefinitely on the platform. Applications are no longer limited to site maps or pages. Instead, users can use forms across platforms. Compared to earlier versions of Microsoft Dynamics 365 CRM, the new module is more flexible and powerful. Using application modules, you can also create targeted applications by simply dragging and dropping. In addition to eliminating plug-ins and the need for plug-ins, Microsoft Dynamics 365 users can create new applications without having to write code.
2. Relationship Overview
Microsoft Dynamics 365 Relationship Insights is currently only available online and is a valuable new resource. Relationship information tracks and records all communications and interactions between a specific user and client. After receiving this data, Microsoft Dynamics 365 can view data such as offers and suggested actions.
New opportunities for a complete understanding of relationships go beyond data analysis and monitoring. Relationship Insights Assistant helps users complete daily tasks and communicate with customers. The Relationship Insights tool can create action standards based on predictions of future events, inactive communication plans, email notifications, or notifications of expected email responses.
3. Search by relevance
Search by relevance is a new favorite feature in Microsoft Dynamics 365. Different and improved search options help users find words and keywords according to their importance. Microsoft Dynamics 365 users can search the database immediately using a great and creative search engine. Users can search by keyword or phrase, saving valuable search time. Microsoft Dynamics 365 users can now assume more reliable decisions without added optimization about changes to the search engine.
4. Versatility:
Microsoft Dynamics 365 also dramatically improves mobility. Microsoft Dynamic 365 is installed in an exciting calendar, free calendar, and the video player also combines workspace, layout, color, editable grid, and tracking (including workflow).
A new mobile workspace has been created for the convenience of users of mobile devices. Color, layout, and content remain optimized to reduce scrolling and provide more meaningful information. Users can immediately check content, views, and foreground using the mobile interface.
5. Visual process designer
Visual Process Designer is a beautiful extra drag and drops object order for Microsoft Dynamics 365. Visual style designers allow users to create business methods, business rules, and workflows. Visual Process Designer provides timers, tooltips, and functions that let users directly influence the workflow.
6. Dynamics 365 for Outlook:
Outlook Microsoft Dynamics 365 was first released in 2015, but the new version of Microsoft Dynamics 365 introduced significant improvements. By integrating CRM with messaging applications, users can work more efficiently. Microsoft Dynamics 365 maintains Outlook upon different platforms, including Windows, Mac, and Outlook Web App.
7.Creating a site map
Another significant feature of Microsoft Dynamics 365 is the site map creator. Using manufacturers of Sitemaps associated with application modules, users can create and customize external Sitemaps to meet the needs of external developers or designers. Also, Sitemaps authors can provide their development skills using easy-to-use drag and drop tools. Users can create site plans for each deployment application, or create multiple site plan files in different categories in a standard format.
Users can manage their pages and adapt the site to their business, industry, and preferences.
[Reated Posts Microsoft Dynamics 365 Training]
Pros:
- Making changes and managing them (work processes, views, etc.) is very simple.
- I like to be cloudy and accessible everywhere. Licenses are simple. Easily add data to CRM with features related to Outlook.
- Use dynamic tracking of incoming cases from essential customers. Create new service cases and use customer and sales functions.
- An open platform for flexibility (online or in place), ease of use, and advanced settings. Such as configuration, low license prices, and excellent Microsoft support.
Cons:
- Convenience is a problem for small businesses.
- The Save icon may be too small to search.
- Like other Microsoft products, these errors are ambiguous and challenging to eliminate.
- The only thing I came across was the lack of an online report. Very pleased with the use of speakers
Conclusion:
Microsoft Dynamics 365 is a mature product with proven experience in the global market. Due to the comprehensive and extensive functionality and ongoing support from the Microsoft product teams. The implementation of Microsoft Dynamics 365 offers users many new features and benefits. Thanks to the close integration of Microsoft Dynamics 365 with other Microsoft products and platforms, users using Dynamics CRM continue to use all services. All of this requires the security and functionality of Microsoft Dynamic 365 from Microsoft Cloud Services.